Refund Policy

We want you to love what you ordered

Ordering clothes online is a bit of a leap of faith. You can't feel the fabric, you can't try it on, you can only imagine how it'll look and feel on your body. We understand that, and we built our return policy to give you room to breathe. If something isn't right, we want you to be able to send it back without stress, without friction, and without a single fine-print surprise.

Here's exactly how our refund policy works, in plain and simple terms.

Return window

You have 60 days from the date your order is delivered to decide whether it's a keeper. That's a full two months — plenty of time to wear a piece around the house, try it with different outfits, and give it an honest test before you commit.

We give you this generous window because we truly believe in what we make. We want you to feel confident that you're not stuck with something that doesn't work for you. If it doesn't make you feel great, you don't have to keep it.

What's returnable

Here's what makes a return smooth and easy.

  • Items should be unused and in their original packaging.
  • They should still have their tags attached, where applicable.
  • If an item arrived damaged, defective, or wasn't what you ordered, that's on us — you can return it regardless of the other conditions.

We're not in the business of being difficult about returns. If something is genuinely wrong, or genuinely not right for you, we want to make it right. Just reach out and we'll guide you through the process.

How to start a return

Starting a return is simple. Head to our Contact page and get in touch with us, including your order number so we can find you quickly.

Tell us which item or items you'd like to return and why, and we'll take it from there. We'll confirm the details, give you clear instructions, and help make sure your return gets to us smoothly. If you have any questions along the way — about packaging, about timing, about anything — just ask. We're here to help.

Refund timing

Once your return arrives back at our facility, we get to work quickly. We process refunds within 5 to 10 business days, and the money goes back to your original payment method. It's straightforward, and we keep you informed along the way.

If you ever wonder where your refund is, don't hesitate to reach out. We'll check the status and give you a clear, honest answer. We'd rather over-communicate than leave you guessing.

Exchanges and cancellations

Sometimes the issue isn't that you don't like a piece — it's just that it's not quite the right size or color. In those cases, we're happy to help you exchange it for the right fit. Reach out with your order number and let us know what you'd prefer, and we'll guide you through swapping it out.

If you need to cancel an order before it ships, just let us know as soon as possible. As long as your order hasn't already been dispatched, we'll do our best to cancel it and process a refund. Once it's on its way, we'll help you handle it as a return instead.

Our commitment

At the end of the day, our commitment is simple: we want you to be happy with your purchase, and we'll do whatever it takes to get you there. A 60-day return window, refunds processed in 5 to 10 business days, and a team that treats every question with patience and respect — that's the standard we hold ourselves to.

If you have any questions about returns, refunds, or anything else, we're just a message away. Reach out through our Contact page and we'll take care of you.